FAQ – For Employers
How far in advance do I need to book an appointment?
We typically book same appointments for drug and alcohol testing, audio testing and mask fit testing. For health assessments we are typically able to book within 1-2 days. If you have a large group of employees you need to test, please call and discuss. For post-incident/emergency testing, a technician is always available same-day.
Do I need an account with you to book appointments?
No, though we do require payment information at the time of booking as well as relevant company details and reporting details.
What payment methods do you accept?
Cash, Credit/ Debit. Applications are accepted for companies interested in setting up an account.
Can you complete testing at our office/onsite?
If you have a private washroom we can have access to for the duration of testing and a private area to complete paperwork with employees then yes!
We are also able to complete health assessments, mask fit testing, audio testing and pulmonary function testing at your worksite if you can supply the work space for us. Call to inquire about these opportunities to make testing faster and easier for you!
How soon can I get results?
Express drug testing and breath alcohol results are delivered same day and you will leave our office with a copy of results. Lab testing results take 2-3 business days. Audio, Mask Fit and PFT results are delivered same day, if results are normal. Health assessment results are delivered next business day, unless further assessment is required.
Do you issue Clean Cards?
Yes! We understand that you need to get OnSite fast so we ensure you will leave our office with a Clean Card in hand (for Express drug testing and breath alcohol testing) providing your result is negative of course!
What is the difference between 5, 7, 8 and 12 Panel drug tests?
The standard drug test is the Panel 5 (also called Panel 7) – tests for Marijuana, Cocaine, Opiates (Codeine, Morphine, Heroin), PCP (phencyclidine) and Amphetamines (Amphetamine, Methamphetamine, Ecstasy)
Panel 8 – all Panel 5 drugs + Oxycodone (a semi-synthetic Opiate not included in the standard Opiates panel)
Panel 10 + 12 – All Panel 5 drugs + some or all of the following:
Oxycodone (a semi-synthetic Opiate not included in the standard Opiates panel), Benzodiazepines, Barbiturates, Methadone and Propoxyphene
What type of drug testing can you do?
We complete urine, hair and oral fluid drug testing. Depending on the situation and reason for testing, each method of testing has its benefits.
Urine lab – gold standard of drug testing. Most accurate/ reliable and legally defensible.
Oral fluid – shorter detection window, least intrusive, useful in shy bladder situations and remote locations
Hair – historic drug use. 30-90 days in the past. It takes approximately 5-10 days from the time of drug use for the hair containing drug to grow above the scalp where it can be collected.
How do you test for adulterating a sample?
Adulterants can be detected at the time of collection and during the laboratory analysis. Collectors are trained and certified to follow Department of Transportation guidelines and protocols enabling them to effectively identify samples that are tampered with, including evaluating temperature, unusual colour or odour, foreign substances, or tampering and substitution.
Can I get testing done afterhours?
Absolutely. Call our main # any time of day to be directed to our on-call technician who will make sure you have your testing completed as soon as you need. (844) 825 5030
My employee failed a drug/ Alcohol test… now what?
Your company Drug and Alcohol Policy will answer this question for you.
Typically, remove the employee from safety-sensitive duties and have the employee complete an assessment with a Substance Abuse Professional (SAP). If you need help navigating these situations, we are happy to assist.
What is an MRO?
A Medical Review Officer is a licensed physician and who is responsible for receiving and reviewing laboratory results generated by an employer’s drug testing program and evaluating medical explanations for certain drug test results.
What is a Breath Alcohol “Fail”?
Your company drug and alcohol policy will outline this.
Canadian Model Recommendation – 0.04
Department of Transportation Requirement (DOT) – 0.02
